• Customer Feedback

    This Harvard Business Review article is a great follow-up to the last blog posting where we talk about how getting customer feedback is critical to ensuring a successful product.

    http://blogs.hbr.org/cs/2012/07/a_better_project_model_than_the_waterfall.html

    The article mentions how people often spend too much time in development rather than getting  minimum viable product available to users and then iterating based on their feedback.  Startups should perform the proper planning upfront by documenting and planning for features down the road, but the features should be released in small, quick releases.  If users unexpectedly dislike or demand a new feature not yet available, then it is much easier to update your roadmap and tailor your release schedule to what users are asking for then if you have to completely change the back or front-end solution that is already built.